Refund & Return Policy
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Refund & Return Policy
We aim to ensure your satisfaction with all our services. If you’re not fully happy with your purchase, this policy explains how refunds and returns work.
Service-Based Purchases
Since we provide digital and marketing-related services (such as SEO, social media management, design, and branding), completed services cannot be returned. However, we offer fair solutions in case of issues.
Processing Refunds
Once approved:
Refunds are processed within 5–10 business days.
Funds will be returned to the original payment method.
4. Revision & Correction
Before issuing a refund, we will offer:
Free revisions
Corrections to meet the agreed expectations
We will only move to a refund if revisions cannot resolve the issue.
Subscription Services
For recurring plans (monthly/yearly):
You can cancel anytime, but charges for the current billing cycle are non-refundable.
Future billing will stop immediately.
Eligibility for Refund
You may request a refund if:
The service has not been started yet.
The delivered work does not match the agreed scope, and you have reported the issue within 7 days of delivery.
There was a billing error or you were charged incorrectly.
Refunds will not be provided if:
The service was completed as described.
You changed your mind after work has begun.
Delays were caused by missing information from your side.
